Board Certified Patient Advocate

While the concept of private nurse advocacy is relatively new in Canada, it’s quickly gaining support within the medical community. This is due to doctors and other health care providers recognizing there is tremendous value in having a nurse working exclusively on behalf of a patient. Healthcare has become a complex system, patients and families often face enormous challenges. Health/Patient Advocates, sometimes referred to as Patient Navigators, can provide valuable assistance. Certifications like the BCPA help to provide assurance of quality, as well as safe and ethical conduct.

 

  • The Advocates’ primary commitments are to promote the health, safety, and rights of their patients/clients
  • They assist in guiding the client in medical decision-making, but at no time will make decisions about health, medical care, or payment for medical services on their behalf
  • They facilitate appointments, accompany the client to the appointment, and ask questions so that the patient/client receives the advice and information they need in a timely fashion
  • Frequently at appointments there is so much information being provided that it becomes overwhelming to the patient/client. The advocate is there to assist with documenting key information and provides notes for patients, some of whom are dealing with pain, or who want help in explaining complex medical terminology and treatment options.
  • Advocates keep track of medications and treatment schedules
  • They make sure people follow through on the prescribed treatment regime and maintain an up-to-date electronic medical record